Step 1: Creating the Required Channels

To ensure a structured workflow, you need to create the following Discord channels:

Bug Reporting Channels

• A text channel (e.g., #submit-bug-report) where players will interact with the bot to create a bug report.
• A forum channel (e.g., #bug-reports) where submitted bug reports will be posted as threads.

Feedback & Suggestions Channels

• A text channel (e.g., #submit-feedback) where players will interact with the bot to submit suggestions or feedback.
• A forum channel (e.g., #feedback) where submitted feedback will be posted as threads.

Step 2: Configuring Permissions

Proper permissions ensure the bot handles submissions while keeping the channels organized.

Permissions for Text Channels (#submit-bug-report and #submit-feedback)

• Make the channel visible to everyone so all players can see and interact.
• Disable direct message posting: Players should not be able to create messages here manually. The bot will handle submissions.
• Allow thread creation and replies: Players need to be able to reply to threads created by the bot. This includes:
  • Allowing text responses
  • Enabling file uploads for attachments (screenshots, logs, etc.)

Permission Settings for Text Channels:

1. Go to Channel Settings → Permissions.
2. Under @everyone:
   • ❌ Disable Send Messages
   • ✅ Enable Send Messages in Threads
   • ✅ Enable Attach Files

Permissions for Forum Channels (#bug-reports and #feedback)

• Make the forum channels visible to everyone so all players can read submitted reports and feedback.
• Prevent players from creating posts manually (the bot should handle this).
• Enable commenting, reactions, and attachments to allow discussion and file sharing.

Permission Settings for Forum Channels:

1. Go to Channel Settings → Permissions.
2. Under @everyone:
   • ❌ Disable Create Posts
   • ✅ Enable View Channels
   • ✅ Enable Read Message History
   • ✅ Enable Add Reactions
   • ✅ Enable Attach Files
   • ✅ Enable Send Messages in Threads (for discussion on reports/feedback)

Finalizing Setup

Once your channels and permissions are configured, test the setup:

1. Try submitting a test bug report and feedback through the bot.
2. Confirm that reports and feedback are correctly posted in the forum channels.
3. Check if players can reply to threads and upload attachments.

With this setup, your Discord server will be optimized for collecting structured bug reports and feedback, allowing your community to contribute effectively while keeping the channels organized.

If you have any issues, refer to Discord’s channel permissions documentation or reach out to Cohezion support for assistance!